centrexIT is more than just a managed service provider.  We are your front-line approach to managing, building, and protecting your network and business information.  Through the combination of reactive, proactive, preventative, and strategic services, we efficiently and effectively manage all of your IT needs.

We are your caring IT team

Our manageIT portfolio includes a full suite of services designed to meet your needs.

• Service Desk – Remote and Onsite Support
  • The reactive services team dedicated to solving your problems quickly and efficiently:
    • Constantly looking for new and innovative ways to improve the client experience while still providing our friendly service
    • Offering multiple methods of contact: phone, email, online request, we want you to contact us your way
    • Provide 24 hour emergency IT support with technicians dispatched onsite, if needed
    • User onboarding and offboarding when you need it.
    • We also offer dedicated staffing options to help grow your onsite team.
• Network Operations Center
  • A proactive team of specialized technicians and analysts focused on maintaining the health of you network.
    • Round the clock monitoring of critical components identified by the Client
    • Using the latest technology for monitoring and alerting
    • Automatically applying patches after hours
    • Managing regular data backups and checking for reliability
    • Proactive server and infrastructure maintenance
    • Workstation management
• IT Managers and Consulting
  • A team of IT specialists and consultants that working to prevent gaps in technology leadership.
    • Implement and maintain a productive IT environment
    • Work as subject matter expert and point of contact for Client
    • Coordinate and manage all IT objectives and initiatives
    • Continuous Improvement expert
    • Incident Response and Problem Management
      • Our team works together to understand the root cause of the incident and develop a corrective and preventative plan to reduce the chance of recurring
• CIO Services and Consulting
  • A team of strategic CIOs and IT consultants dedicated to helping you meet your business growth needs.
    • Proactive services that include developing technology roadmaps to help you stay current by providing end of life technology standards
    • Working with your leadership team to develop and maintain IT budgets
    • Regular meetings to determine the future needs of your business and helping you build towards them

cloudIT

Our cloudIT suite of services is for our Clients who want to operate conveniently and effectively without the high cost of physical servers.

• Cloud integration and support team
  • Designing and implementing cloud services for all business types and sizes
  • Working with you to determine your storage needs and budget, and finding the best solution that works for you:
    • Public cloud
    • Private cloud
    • Hybrid – a combination of two or more cloud environments
• Benefits of working with cloud storage services
  • Provide a seamless transfer of data and functionality from on your premise server to cloud hardware, or between public and private clouds
  • Work with a variety of cloud partner networks that include O365, Google cloud and others
  • Improve collaboration and communication technologies
  • Have easy access to stored data
  • Built in redundancy provides an extra level of disaster recovery

If the cloud does not make sense for you, we will gladly help you choose your best fit: on premise servers or data centers.

buildIT –

Our buildIT team is your dedicated project support team is dedicated to a flawless execution of network infrastructure and application installation projects designed to keep your network current and easy to maintain.

• Project Management and Design Desk
  • Project Management
    • Project Manager is responsible for project oversight to ensure a quality project from the initial request phase through post-project support
    • Hands on support is provided for the duration of the project
  • Design & Plan –
    • Project Engineers will design a new network or make recommendations to upgrade an existing one
    • Fixed-fee proposals ensure no surprises and guarantee a quality implementation
  • Implement & Test-
    • Engineers will make installations and upgrades when it is convenient to the client
    • Develop and implement test plans and scripts to ensure project achieves expected outcomes
  • Train & Document-
    • Project team member will train to the latest equipment or application to ensure proper use and understanding
    • Project Engineer will develop system access documentation for easy and quick access when needed for support or maintenance.
  • Provide post-project support-
    • The Project Manager and Engineers will work closely with the client to provide guidance and advice on the new network or upgrades.

guardIT –

Our guardIT team offers a host of cybersecurity and risk management products and services to help keep your system, and data, safe.

• Our Network Security Manager is armed and ready to help you protect the information that is important to you.
• Reactive Services
  • CIA incident or breach – IR
  • Phishing and SPAM threats– respond and remediate
  • Dark Web Monitoring
• Proactive Services
  • Sec Assessments
  • SOC monitoring/alerting
  • IDS
• Preventative Services
  • Network and device hardening
  • Sec Control implementation
  • EDR – Endpoint Detection and Response
  • IPS
  • MFA
  • SSO
• Strategic Services
  • Alignment with regulations and industry standards
  • Risk Management

Modern Office Technology… allows you to work without walls.

Your needs and our solutions will help your business grow, regardless of the size or technology demands.

We can help build a foundation to get you started, provide strategic consulting to keep you going,  and standardize your IT requirements.

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Start-up Company – Chances are IT is not your core competency.  It is ours!  If your business is destined to grow over the next 12 months, we can help by providing small business service packages that focus on growth and strategy so that when you get your windfall, you will be ready to expand.   A small business needs help navigating the ever-changing technology landscape.  We will help you understand where to invest your IT dollars and watch-outs to avoid.  We are your small business partner.

Growing Company – Your business is gaining strength and is maintaining projected growth.  Your IT budget has grown and so has the sophistication of your network and equipment.  Our team of experts will work with you to understand how to manage your equipment as it is nearing end-of-life; which includes warranty management and replacement strategies.  Your business can benefit from all our services; management, projects, cloud services, and security.  We are your growth partner.

Mature Company – Your business is well established and well known and your IT budget is larger and most likely includes an onsite IT manager.  Your business needs current technology to stay on top of your growth and business objectives.  We can help develop IT budgets and strategic roadmaps and timelines that help increase productivity while still minimizing your IT costs. We are your strategic IT partner.

Regulatory-Focused Company – Are you regulated or have business partners that require you to maintain a level of security compliance?  Our team of experts is here to help.  We perform risk assessments that help identify risk and vulnerability of protected data including PCI, PHI, and PII.  We can assist you as prepare for internal or external audits.  We offer HIPAA and CIS 20 assessments and provide you with risk scores and remediation plans.  This service is great for life science businesses!  We are your risk management IT partner.

Pricing Strategy

Case Study – this is where we will add a case study or relevant article on service(s)